report a problem
Please be aware anything sent via site after 1pm Saturday may not be answered until a Monday
DO NOT USE FREE VPNS
TO SORT BUFFERING WE RECOMMEND YOU POWERCYCLE YOUR DEVICE A FEW TIMES A WEEK.
TURN ROUTER OFF AND ON AT WALL -
ONCE ROUTER HAS GOT FULL INTERNET
THEN RESTART STICK AT WALL SOCKET
(or pull power lead out of side of stick and pop back in)
FILL IN THE BELOW FORM AND WE WILL RESPOND TO IT AS SOON AS WE CAN.
IF YOU THINK APP IS DOWN CHECK SYSTEM STATUS